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Capabilities

Digital government services

Tyler Hawaii has built a current library of more than 150 digital government services on behalf of our state, local, and federal partners. We work with you to build scalable solutions that meet all of your specific needs. Our projects often involve bringing your paper forms and paperwork processes online, streamlining your workflow, and accepting payments.

screencapture of hbe annuals

Annual Business Reports Redesign

Originally launched in 2007, this service was completely redesigned in December 2016 to incorporate new functionality and address common requests from site users.

Read more Annual Business Reports Redesign
screencapture hiepro

HIePRO

The Hawaii Electronic Procurement System was built to be cheaper, faster, and easier to issue solicitations, receive responses, and issue notices of award to vendors and procurement professionals.

Read more HIePRO
sex offender search mobile app

Hawaii Sex Offender Search

The sex offender search helps promote public safety for all of Hawaii’s citizens.

Read more Hawaii Sex Offender Search

We have created projects of all shapes and sizes to fit our partner’s needs.

Design

Design at Tyler Hawaii is about embracing the process of problem solving. We work with you to define your agency’s problem, discover who your users are, and what your message should be. The resulting product is a beautiful, easy-to-use website or service that effectively meets your goals, communicates your message to your users, and fits your brand or department’s visual identity.

Website development

At Tyler Hawaii we build websites that are easy to use, mobile friendly, and accessible. We focus on information architecture, helping you to organize your content to deliver a fully-functional website at launch.

screencapture of library website

Hawaii State Public Library

The redesign has delivered a new standard for library sites nationwide and has been the recipient of 5 awards, including Best Government Website.

Read more Hawaii State Public Library
Honolulu fire Department

Honolulu Fire Department

The Honolulu Fire Department is dedicated to providing a safer community through prevention, preparedness, and effective emergency response. The redesign has been the recipient of five national awards since launch.

Read more Honolulu Fire Department
LRB home

Legislative Reference Bureau

The Legislative Reference Bureau is a nonpartisan legislative service agency, that provides a wide variety of services to legislators, legislative committees, and members of the public.

Read more Legislative Reference Bureau

Security

At Tyler Hawaii, managing against security threats is our #1 priority. We consider the confidentiality, integrity, and availability of our partners and citizens information critical in the services we provide. Our proactive approach integrates security assessments, monitoring, and management to deliver best-in-class security solutions.

Payments

Hawaii.gov Payments - convenient secure payments for Hawaii government and citizens

Tyler Hawaii securely processed over $384 million in payments in fiscal year 2023 on behalf of our government partners. Hawaii.gov Payments is an online payment and invoicing solution that is designed and built from the ground up with Hawaii government, business, and citizens as its focus.

CXsuite

CXsuite logo

CXsuite can help your agency enhance customer service using technology.

Manage Voicemails
Read voicemails instead of listening to them.
Voice to text technology decreases time spent listening to voicemails and improves response time.

Gather Feedback
Learn what is working and what isn’t.
Gathering feedback is the best way to know what you are doing well and what you can do to improve.

Accessibility

At Tyler Hawaii we understand that accessibility is legally required in all of the work we do for our Hawaii government partners. It’s also the right thing to do. We are working towards an inclusive design approach to accessibility so that everyone can have equal access to information and services.

Gov2Go

Gov2Go brings together all of your citizens’ interactions – at every level of government – onto one convenient platform in a way that is personalized, timely, and relevant. Gov2Go enables you to deliver exactly what citizens are asking for:  transactions and secure payments that are quick, easy, and stress-free. Watch the Gov2Go promotional video below to learn more.

Flexible funding

When working with Tyler Hawaii to develop a new service, in many cases, there is no cost to government. Revenue is generated through add-on transaction fees and Tyler Hawaii absorbs the risk and costs of developing each service in return for future revenue throughout the life of the project.

Mobile apps

Mobile apps make interacting with your agency more convenient for your constituents and Tyler Hawaii can help you create one quickly.

 

Hawaii Sex Offender Search

Search for nearby sex offenders and sign up for notifications when a sex offender updates their information or moves into your area.

Google Play store  |   iOS App store

 

Hawaii Courts

The Hawaii Courts app brings together tools and resources developed by the Hawaii State Judiciary and other key partners to improve access to justice.

Google Play store  |   iOS App store

Customer support

Our customer support is what sets us apart from everyone else. We have dedicated staff throughout the entire life of the project and continue to support the service after it is launched.

Hosting

We leverage the industry leading Amazon Web Services (AWS) cloud to build scalable, reliable, and secure services for our customers.

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NIC Hawaii is now doing business as Tyler Hawaii. Read about the rebrand.