Best Places to Work 2012 – Constant Innovation Helps Make Work Fun
Caryn Pang is fighting a head cold, but, despite the discomfort, she’s at work answering customer calls – and loving every minute. Pang and the two other customer-service representatives at the Hawaii Information Consortium handle up to 200 calls, emails and online chats a day from people needing information about a government service. “They have to force me to go home,” Pang says.
That says a lot about what it’s…
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