Rank | Service | November | December | Total | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
* includes login questions | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1 | State Camping | 579 | 601 | 1,180 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2 | Medical Cannabis Registry* | 481 | 498 | 979 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3 | Professional & Vocational Licensing* | 409 | 570 | 979 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4 | Login Questions | 376 | 317 | 693 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5 | Hawaii Compliance Express | 347 | 293 | 640 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
6 | Vital Records Ordering System | 318 | 302 | 620 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
7 | Electronic Marriage Registration System | 261 | 293 | 554 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8 | Motor Vehicle Registration Renewals | 198 | 189 | 387 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9 | Non-NIC Info | 163 | 134 | 297 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10 | eTraffic | 160 | 130 | 290 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Net income: -$3,466
$7,044,530
$3,525,095
$3,519,435
$7,044,530
General Manager
bramos@egov.com
808-695-4616
Director of Operations
jpick@egov.com
808-695-4625
Director of Development
zfang@egov.com
808-695-4617
Supporting information covering the period July 1, 2021 – January 31, 2022.
The Honolulu Fire Department (HFD) has been nationally recognized as a winner in two additional award competitions for the redesign of their official website at fire.honolulu.gov. The site has won a total of four awards since its release in April 2021.
In November 2021, the Academy of Interactive and Visual Arts presented the HFD with its coveted Gold Davey award. No more than 10% of entries win
The Hawaii Department of Land and Natural Resources (DLNR) has released a new online service that allows hunters to purchase hunting tags and permits online. The service can be accessed by going to Go Hunt Hawaii and selecting Tags & Permits.
The process is easy. The hunter selects the tag or permit they want to purchase, logs in, completes the form, makes payment online, and then downloads
The Honolulu Fire Department (HFD) was recently awarded with two top honors for its recent redesign of the official website at fire.honolulu.gov.
The Interactive Media Council recognized the HFD website with its highest honor, the Best in Class award for excellence in government. The judging consisted of various criteria, including design, usability, innovation in technical features, standards compliance and content. The HFD website achieved a perfect
The winners of the 2021 Global Excellence (GX) Awards have been announced and the Hawaii.gov website is the winner of a platinum award.
Serving as the official website for the State of Hawaii, the redesigned site makes it easy to find information curated for government, business, residents and visitors. The most popular page is a comprehensive list of all 120+ online government services offered throughout the
NIC Hawaii and the Hawaii Department of Budget and Finance are pleased to announce the launch of the redesigned State of Hawaii Unclaimed Property Search.
The search is provided as a method for citizens to locate unclaimed property for themselves or their family members. Examples of types of unclaimed property include:
Contents of safe deposit boxesDeposits held by utility companiesDormant savings and checking
The Department of Business, Economic Development and Tourism (DBEDT) and the Department of Labor and Industrial Relations (DLIR) announced the release of a new website that consolidates programs for residents seeking remote work opportunities and employers looking to hire Hawaii residents for remote work.
This new website, invest.hawaii.gov/remote, provides residents with direct links to partners of the Hawaii Remote Work Pilot Project and the local American Job Center (AJC). Registering
Conference Name | Description | Dates Attended |
|---|---|---|
Civil Beat: Tourism | IDEAS Live: Is Tourism Broken And Where Do We Go From Here? | 07/28/21 |
GovTech Market Update: Budgets, Trends & Closing Out 2021 | Actionable insights on the deals, opportunities, spending and budget trends shaping the market for the remainder of 2021 and into 2022. | 08/11/21 |
TRUE Innovation: Innovation Framework – Ideas to Impact | The Innovation Framework provides a model for fostering creativity and innovation within organizations and communities. | 08/19/21 |
Government & Civics | The mayors of Kauai, Honolulu, Maui and Hawaii counties spoke about the big issues impacting their jurisdictions. | 08/19/21 |
Hawaii Annual Code Challenge | We participated both as a HACC sponsor and a challenge sponsor. | 10/23/21 |
Freshworks Refresh | Freshworks Refresh brings together the best minds in customer experience, ITSM, sales and marketing, and HR to gain insights and connections needed to delight customers and fuel business growth. | 11/11/21 |
AWS re:Invent Conference | Amazon Web Services (AWS) re:Invent is the largest global conference focused on cloud computing. | 11/29/21 – 12/3/21 |
Hawaii Digital Government Summit | A one-day virtual event where attendees can connect with peers from the government and industry sectors. | 12/14/21 |
Agency | Service | Launch Date |
|---|---|---|
County of Hawaii – Department of Liquor Control | Gross Liquor Sales Percentage Fee Payments | 10/18/21 |
Attorney General – Hawaii Criminal Justice Data Center | Sex Offender Information Management System (SOIMS) | 1/19/22 |
Agency | Service | Launch Date |
|---|---|---|
N/A | N/A | N/A |
Agency | Service | URL | Retired Date |
|---|---|---|---|
County of Hawaii | Online payments for the County of Hawaii Permitting Application | N/A | 07/16/21 |
Attorney General – Hawaii Criminal Justice Data Center | hcjdcsymposium.ehawaii.gov WordPress website | hcjdcsymposium.ehawaii.gov | 10/21/21 |
All signed agreements can be found in the AHC document repository.
Agency | Service | Document | Signed Date |
|---|---|---|---|
City and County of Honolulu – Honolulu Emergency Services Department | Website Redesign | SOW | 08/27/21 |
Department of Land and Natural Resources – Division of Forestry and Wildlife | Na Ala Hele Trails and Access Program | SOW Amendment 3 | 10/10/21 |
City and County of Honolulu – Office of the City Clerk | Legislative Document Access | SOW Amendment 2 | 10/15/21 |
City and County of Honolulu – Office of the City Clerk | Online Ballot Request System | SOW Amendment 1 | 10/15/21 |
Department of Business, Economic Development & Tourism – Creative Industries Division | Tax Credit Hub | SOW | 10/15/21 |
Department of Education | Commerce Platform and Payment System | SOW Amendment 1 | 10/22/21 |
Department of Commerce and Consumer Affairs | Fee Agreement | SOW Addendum | 12/09/21 |
County of Kauai – Department of Liquor Control | Liquor Permits and Payments | SOW | 12/09/21 |
Department of Accounting and General Services – Aloha Stadium | Scheduler & Storefront | SOW | 12/13/21 |
County of Maui | Service Fee Update | MOU 7 | 12/23/21 |
Time | Duration | Affected Sites | Comments |
|---|---|---|---|
07/22/21 at 2:33am | 1h 30m | Limited sites: Criminal History Search, Covered Offender Search, Hawaii Integrated Justice Information Sharing (HIJIS) System, Traffic Abstract Service | Systemmetrics ISP network outage |
08/18/21 at 2:26am | 35m | Limited sites: Criminal History Search, Covered Offender Search, HIJIS | Systemmetrics ISP network outage |
08/31/21 at 8:20am | 4h | Services requiring external communication | Network issue with service provider (AWS) in our region |
12/23/21 at 8:45am | 45m | WordPress websites | WordPress websites slow or down due to DB capacity issue |
1/23/22 at 1:00am | 2h 30m | AG Hawaii Criminal Justice Data Center Applications | Hawaiian Telecom network outage |
1,345,511 Visits
1,572,486 Unique Page Views
1 min 48 sec Average Visit Duration
50% Bounce Rate
NIC Hawaii is now doing business as Tyler Hawaii. Read about the rebrand.