Rank | Service | March | April | Total | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
* includes login questions | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1 | State Camping | 937 | 694 | 1,631 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2 | Medical Cannabis Registry* | 543 | 530 | 1,073 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3 | Hawaii Compliance Express | 443 | 386 | 829 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4 | Login Questions | 430 | 372 | 802 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5 | Vital Records Ordering System | 424 | 355 | 779 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
6 | Electronic Marriage Registration System | 357 | 380 | 737 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
7 | Motor Vehicle Registration Renewals | 219 | 161 | 380 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8 | Professional & Vocational Licensing* | 197 | 177 | 374 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9 | eTraffic | 157 | 161 | 318 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10 | Misc-NIC | 146 | 128 | 274 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Net income: $3,077
$9,052,723
$3,617,577
$5,435,146
$9,052,723
Supporting information covering the period July 1, 2021 – May 21, 2022.
Beginning May 1, 2022 the Hawaii Department of Land and Natural Resources (DLNR) will have a new online tool that will verify if a hunter has won a lottery prior to purchasing a lottery hunting tag. The service can be accessed by going to gohunthawaii.ehawaii.gov/public/tags.
Hunters have been able to purchase hunting tags and permits online since November 2021. Some tags require that the hunter win
The Hawaii Department of the Attorney General’s Notary Public Office is pleased to announce active notary commissions can now apply to become a remote online notary (RON) at notary.ehawaii.gov.
On January 1, 2021, the enactment of Act 54 permitted the Notary Public Office to amend the Hawaii Administrative Rules to allow notaries public located in Hawaii to provide services to signers in any location, including online
Tyler Technologies, Inc. announced the state of Hawaii signed a contract extension for Tyler’s digital government and payments services. The three-year agreement expands upon a 21-year relationship between the state and Tyler subsidiary, NIC.
“NIC Hawaii is a key provider of a variety of digital services to Hawaii’s citizens, including motor vehicle registration renewals, business registrations, camping permits, and secure payment processing. These digital services are accessible 24/7, making it
The Honolulu Fire Department (HFD) has been nationally recognized as a winner in two additional award competitions for the redesign of their official website at fire.honolulu.gov. The site has won a total of four awards since its release in April 2021.
In November 2021, the Academy of Interactive and Visual Arts presented the HFD with its coveted Gold Davey award. No more than 10% of entries win
The Hawaii Department of Land and Natural Resources (DLNR) has released a new online service that allows hunters to purchase hunting tags and permits online. The service can be accessed by going to Go Hunt Hawaii and selecting Tags & Permits.
The process is easy. The hunter selects the tag or permit they want to purchase, logs in, completes the form, makes payment online, and then downloads
The Honolulu Fire Department (HFD) was recently awarded with two top honors for its recent redesign of the official website at fire.honolulu.gov.
The Interactive Media Council recognized the HFD website with its highest honor, the Best in Class award for excellence in government. The judging consisted of various criteria, including design, usability, innovation in technical features, standards compliance and content. The HFD website achieved a perfect
The winners of the 2021 Global Excellence (GX) Awards have been announced and the Hawaii.gov website is the winner of a platinum award.
Serving as the official website for the State of Hawaii, the redesigned site makes it easy to find information curated for government, business, residents and visitors. The most popular page is a comprehensive list of all 120+ online government services offered throughout the
NIC Hawaii and the Hawaii Department of Budget and Finance are pleased to announce the launch of the redesigned State of Hawaii Unclaimed Property Search.
The search is provided as a method for citizens to locate unclaimed property for themselves or their family members. Examples of types of unclaimed property include:
Contents of safe deposit boxesDeposits held by utility companiesDormant savings and checking
The Department of Business, Economic Development and Tourism (DBEDT) and the Department of Labor and Industrial Relations (DLIR) announced the release of a new website that consolidates programs for residents seeking remote work opportunities and employers looking to hire Hawaii residents for remote work.
This new website, invest.hawaii.gov/remote, provides residents with direct links to partners of the Hawaii Remote Work Pilot Project and the local American Job Center (AJC). Registering
Conference Name | Description | Dates Attended |
|---|---|---|
Civil Beat: Tourism | IDEAS Live: Is Tourism Broken And Where Do We Go From Here? | 07/28/21 |
GovTech Market Update: Budgets, Trends & Closing Out 2021 | Actionable insights on the deals, opportunities, spending and budget trends shaping the market for the remainder of 2021 and into 2022. | 08/11/21 |
TRUE Innovation: Innovation Framework – Ideas to Impact | The Innovation Framework provides a model for fostering creativity and innovation within organizations and communities. | 08/19/21 |
Government & Civics | The mayors of Kauai, Honolulu, Maui and Hawaii counties spoke about the big issues impacting their jurisdictions. | 08/19/21 |
Hawaii Annual Code Challenge | We participated both as a HACC sponsor and a challenge sponsor. | 10/23/21 |
Freshworks Refresh | Freshworks Refresh brings together the best minds in customer experience, ITSM, sales and marketing, and HR to gain insights and connections needed to delight customers and fuel business growth. | 11/11/21 |
AWS re:Invent Conference | Amazon Web Services (AWS) re:Invent is the largest global conference focused on cloud computing. | 11/29/21 – 12/3/21 |
Hawaii Digital Government Summit | A one-day virtual event where attendees can connect with peers from the government and industry sectors. | 12/14/21 |
IDEO Webinar | How to think in systems for greater impact | 03/9/22 |
Agency | Service | Launch Date |
|---|---|---|
County of Hawaii – Department of Liquor Control | Gross liquor sales percentage fee payments | 10/18/21 |
Attorney General – Hawaii Criminal Justice Data Center | Sex Offender Information Management System (SOIMS) | 1/19/22 |
Judiciary | Judicial District Court judge evaluation | 3/8/22 |
County of Kauai – Liquor Control | Kauai liquor manager exam / ID card fees | 4/6/22 |
Department of Education – Waipahu High School | Commerce Platform (Cane Book Store) | 5/5/22 |
Agency | Service | Launch Date |
|---|---|---|
N/A | N/A | N/A |
Agency | Service | URL | Retired Date |
|---|---|---|---|
County of Hawaii | Online payments for the County of Hawaii Permitting Application | N/A | 07/16/21 |
Attorney General – Hawaii Criminal Justice Data Center | hcjdcsymposium.ehawaii.gov WordPress website | hcjdcsymposium.ehawaii.gov | 10/21/21 |
All signed agreements can be found in the AHC document repository.
Agency | Service | Document | Signed Date |
|---|---|---|---|
City and County of Honolulu – Honolulu Emergency Services Department | Website Redesign | SOW | 08/27/21 |
Department of Land and Natural Resources – Division of Forestry and Wildlife | Na Ala Hele Trails and Access Program | SOW Amendment 3 | 10/10/21 |
City and County of Honolulu – Office of the City Clerk | Legislative Document Access | SOW Amendment 2 | 10/15/21 |
City and County of Honolulu – Office of the City Clerk | Online Ballot Request System | SOW Amendment 1 | 10/15/21 |
Department of Business, Economic Development & Tourism – Creative Industries Division | Tax Credit Hub | SOW | 10/15/21 |
Department of Education | Commerce Platform and Payment System | SOW Amendment 1 | 10/22/21 |
Department of Commerce and Consumer Affairs | Fee Agreement | SOW Addendum | 12/09/21 |
County of Kauai – Department of Liquor Control | Liquor Permits and Payments | SOW | 12/09/21 |
Department of Accounting and General Services – Aloha Stadium | Scheduler & Storefront | SOW | 12/13/21 |
County of Maui | Service Fee Update | MOU 7 | 12/23/21 |
County of Kauai – Fire Department | Fire Permit Payments | SOW Amendment 1 | 1/25/22 |
County of Maui | Service Fee Update | MOU 8 | 2/28/22 |
Department of Land and Natural Resources – Hunter Education | Hunter Education and Records Management System | SOW Amendment 8 | 04/11/2022 |
Department of Transportation – Harbors | Harbor Receipts | SOW | 04/11/2022 |
Department of Business, Economic Development & Tourism – Small Business Regulatory Review Board | Website Services | SOW Amendment 1 | 04/11/2022 |
Department of Land and Natural Resources – Bureau of Conveyances | Online Payments | SOW Amendment 1 | 04/11/2022 |
Attorney General – Tax And Charities | Online Charity Registration | SOW Amendment 10 | 04/12/2022 |
Department of Health – Harm Reduction Services Branch | Medical Cannabis Registration System – OSP Change Requests | SOW Amendment 5 | 04/21/2022 |
Department of Land and Natural Resources – Division of Forestry and Wildlife | E-Permitting: Trails Day Use | SOW Amendment 1 | 04/25/2022 |
Time | Duration | Affected Sites | Comments |
|---|---|---|---|
07/22/21 at 2:33am | 1h 30m | Limited sites: Criminal History Search, Covered Offender Search, Hawaii Integrated Justice Information Sharing (HIJIS) System, Traffic Abstract Service | Systemmetrics ISP network outage |
08/18/21 at 2:26am | 35m | Limited sites: Criminal History Search, Covered Offender Search, HIJIS | Systemmetrics ISP network outage |
08/31/21 at 8:20am | 4h | Services requiring external communication | Network issue with service provider (AWS) in our region |
12/23/21 at 8:45am | 45m | WordPress websites | WordPress websites slow or down due to DB capacity issue |
1/23/22 at 1:00am | 2h 30m | AG Hawaii Criminal Justice Data Center Applications | Hawaiian Telcom network outage |
2/5/22 at 10:23pm | 50m | AG Hawaii Criminal Justice Data Center Applications | Hawaiian Telcom network outage |
2/13/22 at 1:00am | 1d 12h | Motor Vehicle Registration (MVR) renewal applications | Honolulu mainframe update impacted the communication with the MVR Renewal applications. |
1,831,904 Visits
2,156,729 Unique Page Views
1 min 52 sec Average Visit Duration
49% Bounce Rate
NIC Hawaii is now doing business as Tyler Hawaii. Read about the rebrand.