In March 2023, NIC Hawaii started doing business as Tyler Hawaii.
As of April 21, 2021, NIC Hawaii is now a wholly owned subsidiary of Tyler Technologies.
After working closely with the Tyler team over the past few months on integration planning, we are more confident than ever in the opportunities ahead for NIC and our stakeholders, including our valued partners.
Tyler shares our focus on continuous innovation, a mutual belief that culture drives success, and a shared passion for making government better, stronger, and safer.
The breadth and scope of our combined platforms, together with our ability to deploy solutions at scale will allow us to better connect data and processes across disparate systems and deliver the leading products and services you have come to expect.
As part of the Tyler team, we look forward to further strengthening our position as a leading innovator in digital government software and services and payment processing.
View the official press release.
Frequently Asked Questions
What was announced?
- On April 21, we announced that we completed our transaction with Tyler Technologies. This means that NIC is now a wholly owned subsidiary of Tyler and a proud member of the Tyler team.
How does this announcement impact me?
- Our commitment to our core principles and the many stakeholders we serve continues to be our guiding principle.
- The completion of the transaction will not result in any immediate changes to our business.
- We remain as focused as ever on serving our partners and communities and will continue to work with you in the normal course.
- In fact, as we enter our next chapter, we will become an even stronger partner to you, as part of a highly complementary company that shares our focus on continuous innovation, a mutual belief that culture drives success, and a shared passion for making government better, stronger, and safer.
What does it mean that the transaction is “closed”?
- This is a legal term that is used after the companies involved in a transaction have satisfied the necessary closing conditions outlined in their merger agreement, including receiving appropriate regulatory approvals and finishing all remaining steps to officially complete the transaction.
- Now that the transaction is closed, NIC is a wholly owned subsidiary of Tyler and we will officially be part of their team.
What are the benefits of being acquired by Tyler?
- Partnering with Tyler marks an exciting next chapter in our 30-year history, and one that we believe will create significant value for our partners and all of our stakeholders, including you.
- By joining forces with Tyler, we will be able to further strengthen our position as a leading innovator in digital government software and services and payment processing.
- Ultimately, our goal is to accelerate our collective ability to provide innovative, efficient, transparent services to local, state, and federal governments.
- We also share a common focus on continuous innovation, a mutual belief that culture drives success and a shared passion for making government better, stronger, and safer.
Do you have an update on integration between the two companies?
- Over the past few months, team members from each company have worked closely together through the integration planning process to determine the best ways to build on our strengths and integrate NIC into Tyler’s business.
- With the transaction now closed, we will begin the implementation phase of our integration process.
- We are more confident than ever in the opportunities ahead and we’re looking forward to hitting the ground running.
- Please know that we remain committed to ensuring a seamless transition for all of our stakeholders, including you.
Will there be changes to NIC’s strategy, business priorities or offerings?
- While the closing of the transaction is an exciting milestone, our strategy, business priorities and offerings remain the same.
- Further, with Tyler’s strength in local government and NIC’s strength in state government, we will be better able to connect data and processes across disparate systems and deliver the leading products and services our partners and communities have come to expect.
What will happen to current contracts? What about future ones?
- As we continue our work to bring the two companies together, we expect it to be business as usual.
- The completion of the transaction will not result in any immediate changes to current contracts.
- Please direct any questions to your designated attorney.
Who will lead NIC now that the transaction has closed?
- Throughout this entire process, Tyler has made clear that it recognizes the important role our employees play in our organization and is committed to retaining our employees and leadership team.
- After nearly 30 years with NIC, including more than a decade as CEO, Harry has decided to step aside. The rest of the NIC executive team and leadership team remain in place.
- Senior teams from NIC and Tyler are working together to determine the appropriate structure for the NIC division of Tyler, including the appointment of a permanent leader.
- No additional leadership changes are planned at this time.
Will there be any changes to how NIC serves customers as a result of the transaction?
- We remain as focused as ever on serving our partners and communities and will continue to work with you in the normal course.
- Additionally, your company contacts remain unchanged.
Will there be any changes to the NIC name and brand?
- Externally, we will continue operating under the NIC brand through the remainder of the year. There will be a period of co-branding until a full integration plan and our long-term branding strategy for NIC’s solutions is developed.
Where can I find additional information?
- We will seek to keep you updated you updated as we continue to move forward.
- As always, if you have any questions, please reach out to your normal NIC contact.