Skip to the main content

State Launches Mortgage Foreclosure Dispute Resolution Program

The Hawaii State Department of Commerce and Consumer Affairs (DCCA) today unveiled the Mortgage Foreclosure Dispute Resolution (MFDR) program, designed to offer owner-occupants of residential property in non-judicial foreclosure the opportunity to meet directly with their lenders to modify their loans or work out an alternative to the foreclosure process.

“The Mortgage Foreclosure Dispute Resolution program came to be through the collaborative efforts of all three branches of government–executive, legislative, and judicial,” said Keali’i Lopez, Director of Commerce and Consumer Affairs. “In addition, the program is a key feature of the Abercrombie Administration’s ongoing commitment to invest in the people of Hawaii and may help prevent homeowners from losing their homes.”

The MFDR program is the primary component established under Act 48 (Session Laws of Hawaii 2011) which sought to implement a comprehensive strategy to reform the foreclosure process in Hawaii. The program will be funded by fees paid by participating lenders and owner-occupants. Under Act 48, MFDR was required to commence on October 1, 2011, and will continue until September 30, 2014.

Starting today, lenders may begin submitting non-judicial foreclosure notice filings through the program’s website, To use the electronic filing system, a required subscriber account may be obtained by registering at

Comprehensive answers to “Frequently Asked Questions” about the MFDR program are available at the following link or by calling (808) 586-2886:


Hawaii’s official Internet portal,, is managed by Hawaii Information Consortium, LLC, a Hawaii corporation and wholly owned subsidiary of eGovernment firm NIC Inc. Hawaii Information Consortium works with state agencies to enable them to conduct state business online and improve public access to government information.

About NIC

NIC Inc. (NASDAQ: EGOV) is the nation’s leading provider of official government portals, online services, and secure payment processing solutions. The company’s innovative eGovernment services help reduce costs and increase efficiencies for government agencies, citizens, and businesses across the country. NIC provides eGovernment solutions for more than 3,500 federal, state, and local agencies in the United States. Additional information is available at

Work with us

Let's get started
Back to top

NIC Hawaii is now doing business as Tyler Hawaii. Read about the rebrand.