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Hawaii Adds e-File Feature to Insurance Certificate Submittal System

The Hawaii State Department of Commerce and Consumer Affairs (DCCA) Professional and Vocational License Division (PVL) added a new “e-File Upload” feature to the online Insurance Certificate Submittal System. This feature allows insurance agents to electronically submit contractor (CT) and pest control operator (PCO) general liability and workers compensation insurance certificate information online at

The new “e-File upload” feature allows the following submissions:

  • Submissions by insurers that are not licensed in Hawaii (also listed as “not an admitted insurer”)
  • Workers compensation insurance provided by “leasing companies”
  • Submissions for CT/PCO licensees that were previously terminated.

These types of submissions were not possible in the previous version of the system.

Insurance agents licensed in Hawaii should continue to use the original “Login” process. All agents will receive an email confirmation receipt for their online submission.

“We hope this new feature will help us reduce the processing time of all certificates received,” said PVL licensing administrator Celia Suzuki. “Receiving all submittals electronically should make the process more efficient.”

The updated online service was created through a partnership with PVL and the state’s website portal manager, Hawaii Information Consortium, LLC. The service is one of many online services for citizens and businesses offered through the state’s official website,


Hawaii’s official Internet portal,, is managed by Hawaii Information Consortium, LLC, a Hawaii corporation and wholly owned subsidiary of eGovernment firm NIC Inc. (NASDAQ: EGOV). Hawaii Information Consortium works with Hawaii state and county government agencies to enable them to conduct state business online and improve public access to government information.

About NIC

Founded in 1992, NIC (NASDAQ: EGOV) is the nation’s leading provider of official government websites, online services, and secure payment processing solutions. The company’s innovative eGovernment services help make government more accessible to everyone through technology. The family of NIC companies provides eGovernment solutions for more than 3,500 federal, state, and local agencies in the United States. Forbes has named NIC as one of the “100 Best Small Companies in America” six times, most recently ranked at No. 36 (2014), and the company has been included four times on the Barron’s 400 Index. Additional information is available at

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