A total of 14 services were launched as new services or with major upgrades this year. Of these, 5 were transaction-based funded, 7 were fixed rate projects, and 2 were no cost.
Table 7: Count of New/Upgraded/Retired Services
7 New Services
Judicial District Court Judge Evaluation
Judiciary
Launch Date: 09/03/24 – 09/27/24
Description: The online judge evaluation provides attorneys with a convenient and easy method to complete the evaluation of 10 district court judges. This online process results in a greater response rate.

AG Online Auction
Department of the Attorney General
Launch Date: 09/12/24
Description: The Attorney General Civil Recoveries Division’s Asset Forfeiture Program has transitioned from traditional in-person auctions to an innovative online auction platform, making it easier for the public to participate and bid on seized assets.

Hawaii Police Department Website Redesign
Hawaii Police Department
Launch Date: 11/12/24
Description: This project was to redesign the Hawaii Police Department website in the content management system WordPress.

Kauai Commercial Refuse Payments
County of Kauai, Solid Waste Division
Launch Date: 11/18/24
Description: Service that allows County of Kauai Commercial Refuse customers to review their invoices, complete payments, and track their payment history online using Payment Platform.

Transient Accommodations Tax Payments
County of Hawaii
Launch Date: 01/13/25
Description: The new online transient accommodations tax payment system enhances usability for both the agency and users. It allows guest and logged-in users to make payments and access their history seamlessly. The agency can also export reports to improve operational efficiency.

Kauai Department of Water Website Redesign
Kauai Board of Water Supply
Launch Date: 03/24/25
Description: This project was to redesign the Kauai Department of Water website in the content management system WordPress.
Judicial Family Court Judge Evaluation
Judiciary
Launch Date: 05/06/25 – 05/30/25
Description: The online judge evaluation provides attorneys with a convenient and easy method to complete the evaluation of 14 family court judges. This online process results in a greater response rate.
7 Upgraded Services

HunterEd
Department of Land and Natural Resources
Launch Date: 07/25/24
Description: Prior to this enhancement all hunts were displayed in one table, making it difficult to identify which hunts were still accepting applications. This update separated the hunts into two tables: one for hunts accepting applications and another for hunts already in progress making it easier for hunters to quickly find and apply for open hunts.

HunterEd
Department of Land and Natural Resources
Launch Date: 10/17/24
Description: Previously, if there were multiple hunters that have the same data for first name (case insensitive), last name (case insensitive), and DOB then they were put in the duplicate hunter report.
This update was to modify the functionality such that If multiple hunters have the same DOB then they will be added to the duplicate hunter report regardless of their name.

DOT Online Auction
Department of Transportation
Launch Date: 03/24/25
Description: The new Department of Transportation auction site was upgraded with a modern look and feel and enhanced functionality.

SPO Online Auction
Department of Accounting and General Services
Launch Date: 03/24/25
Description: The new State Procurement Office auction site was upgraded with a modern look and feel and enhanced functionality.

Invest Hawaii Website Redesign
Department of Business, Economic Development & Tourism
Launch Date: 03/25/25
Description: Collaborated with vendor Becker Communications to launch a new version of the invest.hawaii.gov website and migrate the site into Pantheon. We also migrated in the additional subsite, Made in Hawaii, to the new site.

myHawaii Single Sign-On Support
Office of Enterprise Technology Services
Launch Date: 04/06/25
Description: Tyler integrated the eHawaii.gov login with the Office of Enterprise Technology Services’ single sign-on solution to centralized the authentication of our applications with the State’s citizen identity solution.

Honolulu Legislative Document Access
City & County of Honolulu, Office of the City Clerk
Launch Date: 05/01/25
Description: Added a new notification to track specific bills/resolutions, other notification and search enhancements, and pre-formatted reports for the public. Improved administrative document management, and provided custom reports and more testimony viewing capabilities and reports to Council members and staff.
4 Retired Services
The following 4 services were retired from use during fiscal year 2025:
Table 8: Retired Services