Single Sign-On Initiative
In 2023 the State Office of Enterprise Services (ETS) kicked off their Single Sign On (SSO) initiative to provide a more unified login experience for constituents. Additionally, this SSO solution provides streamlined access to services, enhanced security and fraud prevention, and administrative efficiencies.
Tyler Hawaii continues to collaborate with ETS to integrate the eHawaii.gov login with the State’s SSO solution. In the last quarter of Fiscal Year 2024, ETS made the determination to move away from the Microsoft Azure Active Directory Business-to-Consumer login solution to a better long-term solution, ForgeRock Ping Identity services. Together we have rebuilt the technical infrastructure to retain portal service functionality while integrating the State’s new central identity service to authenticate through ForgeRock Ping Identity.
Tyler Hawaii has migrated over half of the 80+ portal services in the test environment and is on track to complete the migration for all services in the production environment by the new target date of February 2025. At that time, portal users will be able to use one set of login credentials for all portal services along with any other State service using the State’s SSO service.